Privacy Policy

What we collect

When you place an order, create an account, or contact us, we collect the information you provide: your name, email address, shipping address, phone number (optional), order details, and the contents of your messages. Account passwords are stored only as secure one-way hashes — we never see or store your actual password.

How we use it

Your information is used solely to fulfill and ship your orders, send order-related emails (invoices, confirmations, shipping updates), respond to your support messages, and maintain your account. We do not send marketing email without your consent, and we do not sell or rent your information to anyone.

Payments

Card and bank payments are processed by Stripe; we never see or store your card or bank account numbers. Payments made by Zelle, Venmo, Cash App, or cryptocurrency are handled by those services under their own privacy policies.

Cookies & tracking

Functional storage. Your shopping cart, your account login session, and remembering that you've passed the age gate. These are required for the site to work and are not used for advertising. Our own visit counting is anonymous and cookie-free.

Advertising and measurement. We use the Meta pixel (Facebook and Instagram) to measure how our advertising performs and to reach relevant audiences. It sets cookies and sends Meta information about the pages you view on this site, along with your IP address and browser details. Meta processes that data under its own Privacy Policy. You can control how Meta uses this in your Meta ad preferences, and you can block it entirely with your browser's tracking protection or an ad blocker — the site works normally either way.

Payment pages hosted by Stripe are governed by Stripe's own cookie policy.

Sharing

We share only what is necessary to serve you: your shipping address with the postal carrier, and payment details with the payment processor you chose. Browsing activity on this site is shared with Meta through the advertising pixel described above. We do not sell your information, and we may disclose it if required by law.

Retention & your choices

Order records are kept for accounting and warranty purposes. You may ask us to delete your account or support messages at any time by emailing support@radiantamino.com.

Contact

Questions about this policy? Email support@radiantamino.com.